People’s needs are constantly evolving, and user experience is different for everyone. So, designing a meaningful digital experience requires you to get closer to your users.
What to expect:
UX research to understand, map and align user needs with business goals.
User stories detailing scenarios of how actual users will interact with the feature.
Maps and sketches to establish visual direction.
Interaction design for the feature (including visual style, information hierarchy, and UX writeup to guide users through the digital experience)
An interactive prototype to breathe life into the feature and demonstrate how things will work.
Usability testing with 5 end-users to ensure the solution solves the user pain points.
Developer-ready designs are handed over as downloadable assets.
What to expect:
UX research to understand, map and align user needs with business goals.The right participants.
Moderated usability testing (remotely or in-person)
A comprehensive and prioritized Usability Testing Report detailing UX issues, their severity, and recommended fixes.
This is a 10-hour engagement with two UX experts who will provide an in-depth review of the quality of your website, or app according to UX best practices. You will get a Heuristic Evaluation Report on UI problems and design recommendations